Updates + FAQs
Updated February 15, 2022
UPDATED OPERATING RULES
We have updated our policies following Stamford City, Connecticut State and CDC recommendations to provide our members of all ages a safe environment to socialize, work out, practice and compete.
PROTECTIVE FACE COVERINGS
For the safety of all members of our community, we will follow the latest recommendations from the Stamford Mayor’s office and the Department of Public Health (DPH) for sports and fitness facilities:
The City of Stamford Mask Mandate has been lifted. Masks are optional in all areas of Chelsea Piers regardless of vaccination status:
Reservations are no longer required for open workout in Fitness. Reservations are required for:
- Group Fitness Classes, Lap Swim, Squash, Freestyle Skating, Ninja, Training Ice and Jump & Climb. Reservations can be made on the online Chelsea Piers platform or the Chelsea Piers Connecticut App. You can download the app by clicking here.
- Reservations for Tennis can be made by contacting firstname.lastname@example.org
- Chelsea Piers Youth Sport Program participants' registration in a program count as a reservation.
- Reservations for team athletes will be made by your coach.
Everyone is required to check-in at their venue destination.
If you have any questions on how these changes affect your program, please reach out to us via email info-CT@chelseapiers.com and we will be happy to help.
Our Online Account FAQS is a great first stop for troubleshooting tips to Frequently Asked Questions on online accounts and booking.
We are committed to keeping our community advised of any potential health risks.
IMPORTANT NOTICE: If any member of our community learns they have tested positive for Covid-19, and it's been within 10 days since their last visit to Chelsea Piers:
- Call or email us and let us know immediately. Your timely notice is of the highest importance. Any information shared will be confidential and only used to assist with contact tracing purposes.
- Chelsea Piers will initiate outreach to determine if there was direct contact with any other member of our community.
- In an abundance of caution Chelsea Piers will alert any members of our community who may have had potential exposure.
Please contact your coach or the venue you have been most recently spent time in.
Chelsea Piers is following CDC recommended guidelines on quarantine.
We are committed to providing the safest, healthiest, and cleanest environment for our members and guests. In addition to all CT State, Stamford City guidelines and CDC guidance, we are following all regulations from all competitive sport governing bodies.
100% of our coaches and staff at Chelsea Piers have been fully vaccinated.
We have always, and will continue to use hospital-grade cleaners on the EPA list N-certified to kill COVID-19 to clean our facilities and have increased the frequency of our cleaning throughout the day. Our HVAC brings in large volumes of fresh air from the outside and is able to turn over the air in our space in as little as 30 minutes. In addition, our filtration systems use hospital-grade air filters and UV ionization systems that actively seek out and destroy both bacteria and viruses.
Hours and availability vary by venue and can be found on each venue page.
We take your safety seriously. COVID-19 is often spread through poorly ventilated spaces, so we have focused on improving our HVAC systems. Our systems have the capability to bring in large volumes of fresh air, and by increasing the amount of fresh air being introduced to the systems each minute, the amount of recirculated air is also reduced. In addition, our filtration systems use hospital grade air filters along with UV ionization systems that actively seek out and destroy both bacteria and viruses. With these enhancements as well as other safety measures, including requiring masks for unvaccinated individuals, consistent cleaning and disinfecting, we are confident that is safe to work out and play sports inside Chelsea Piers Connecticut.
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If you would still like to freeze your membership, please email MemberServices@chelseapiers.com
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Chelsea Pier team members are available by email and phone to discuss your special events needs. To book a virtual team building event or future in-person event, email email@example.com for Chelsea Piers Connecticut events.