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Chelsea Piers
Safety-First Commitment

The health and safety of our community drives all that we do — now, more than ever. We have created the following protocols consistent with State regulations and in consultation with independent medical consultants. We are strictly enforcing all protocols so that each of us can do our part to maintain the lowest-risk environment for all. All protocols are subject to change based on revised guidelines from state and local officials.

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Cleaning Protocol

Cleaning Protocol

We understand how important the cleaning and disinfecting of our spaces is during this time. Below is an outline of our daily cleaning protocol for every Chelsea Piers venue.

We have always, and will continue, to use hospital-grade cleaners on the EPA List, N-certified to kill COVID-19.
  1. Our spaces are cleaned and all shared equipment disinfected after every class and program.
  2. All high-touch surfaces are disinfected regularly throughout the day.
  3. We will allow 30 minutes between Group Fitness classes for disinfecting the studio and all equipment.
  4. Our Housekeeping and Maintenance teams will also use electrostatic handheld and back-pack sprayers, that efficiently attack microbes, providing 3x more coverage in the same amount of time than traditional efforts.
NanoSeptic continuously self-cleaning skins installed on high traffic door handles and push bars to continuously oxidize organic contaminants at the microscopic level.
Added Enhanced air purification technology::
  1. Installed needle-point bi-polar ionization generators in the HVAC ductwork that help to kill pathogens in the air such as viruses, bacteria and mold.
  2. Upgraded air filters to hospital-grade, capable of filtering particles as small as a virus.
Hand Sanitizing

Sanitizing Stations

We understand how important the cleaning and disinfecting of our spaces is during this time. Below is an outline of our daily cleaning protocol for every Chelsea Piers venue.

Hand Sanitizing Stations
  1. Additional touchless hand sanitizing stations have been placed throughout the facility.
  2. Everyone is asked to use hand sanitizer when entering Chelsea Piers and frequently throughout their visit. The hand sanitizer solution kills up to 99.9% of germs and includes 67% ethyl alcohol, above and beyond the CDC's guidelines of 60%.
Disinfectant Wipes
  1. Disinfectant wipe stations have been placed throughout the Fitness club and in the facility where shared equipment is located. Personal use disinfectant spray bottles and cloths are also available at the Fitness front desk.
  2. Everyone is asked to use provided disinfectant wipes or spray on equipment and high-touch surfaces before and after every use. Our disinfectant wipes, approved by the EPA for use against COVID-19 are proven to kill 99.99% of bacteria, viruses & fungi.
Check-in Procedures

Health Checks

We are fostering the safest environment possible with the following health checks. Thank you for your patience and for committing to these processes with us.

Health Declaration
All employees, Members and program participants will be required to complete a mandatory Health Declaration online before each visit to Chelsea Piers to confirm they are not experiencing symptoms of COVID-19, nor have they come in contact with someone who is experiencing symptoms. If under age 18, a legal guardian will need to sign the Health Declaration for their child.
We ask that all employees, members and athletes stay home if they are feeling ill.
Temperature Checks
Every person arriving to Chelsea Piers will have their temperature checked before entering. Chelsea Piers will restrict access to anyone with a temperature over 100°F.
Check-in Procedures

Limited Capacity

To maximize safety for all members of our community and ensure social distancing, we are reducing capacities by 50%, per State guidelines.

Reservations are required to access Chelsea Piers for all activities. Please do not come to Chelsea Piers without a reservation.
  1. Reservations for Fitness, Aquatics, Squash and Tennis can be made on the online Chelsea Piers platform.
  2. Reservations for team athletes will be made by your coach.
  3. In order to maximize safety, only members, athletes and coaches registered for their time may proceed past the check-in station.
  4. Spectators are not allowed in the facility at this time.
Please do not arrive more than 10 minutes prior to your reservation and exit Chelsea Piers no more than 10 minutes after the end of your session time. Please do not congregate in any area of the facility.
Check-in Procedures

Check-in Procedures

For the time being, your check-in experience will be modified to ensure we are fostering the safest environment possible. Thank you for your patience and for committing to these processes with us.

Everyone will check-in at the main entrance to Chelsea Piers.
Practice social distancing of 6 feet in all areas of the Chelsea Piers including at the entrance and check-in area.
Contactless Check-in
Members will be required to self-scan using their membership card or the Chelsea Piers App.
Plexiglass partitions are now installed at the check-in desk and all operational desks throughout the facility.
Every person arriving to a Chelsea Piers facility will have their temperature checked before entering. Chelsea Piers will restrict access to anyone with a temperature over 100°F.
Protective face coverings will be required for entry into any Chelsea Piers facility.
Staff Safety

Safety Protocols

The safety of our community is of the utmost importance, the following safety protocol will be in place until further notice.

We have put all of our front-line staff through re-training with a focus on sanitization and disinfection.
Face Coverings
Per CT State guidelines, protective face coverings are required at all times in Chelsea Piers except where noted.
All staff will wear masks throughout their shifts.
Gloves
Front-line and housekeeping staff will wear gloves that are changed often. Members and Athletes do not need to wear gloves, but are encouraged to wash hands or use hand sanitizer frequently.
Staff that can continue to work from home will do so and in-person shifts will be staggered to limit contact and help reduce facility capacity.
Staff Safety

Social Distancing

Please practice social distancing of 6 ft in all areas of the Chelsea Piers including at the entrance, check-in area and lobby.

To facilitate social distancing, we have adjusted our facility set-ups and equipment to increase distance amongst our members, customers and staff.
Signage throughout the facility will clearly direct you to follow one-way traffic patterns, maintain social distance and maximum capacities per space.
Group Fitness spaces have been divided into 12-foot squares to ensure safe distancing to work out without a mask. No hands-on adjustments, typical in Yoga, will occur during group fitness classes.
Community Compact

COMMUNITY COMPACT

We are asking all members of our community to agree to our Community Compact. This document is a pledge that outlines how each of us will do our part to maintain a low-risk and positive environment for all at Chelsea Piers.

Community Compact